Frequently Asked Questions
tjbet Q&A — All Your Answers Here
This page has clear and simple answers to the questions you may have about deposits, withdrawals, account management, and cricket betting.
If you ever feel confused while using tjbet, this FAQ page is your first stop. Everything is organized by topic — from deposit methods and withdrawal timelines to cricket market types and account issue solutions. If you can't find your answer, our 24/7 live chat support is always here for you.
All Q&A
Deposit Questions
The minimum deposit at tjbet is ৳300 — this applies equally to all payment methods. Whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, any amount below ৳300 will not be accepted. To claim the 100% bonus on your first deposit, send ৳300 or more.
Deposits are usually credited within a few minutes. If your balance still hasn't appeared after 15 minutes, first get the transaction reference number and screenshot from your mobile banking app. Then contact us directly via live chat or email us at [email protected] with that information — our support team will verify and resolve it quickly.
Depositing at tjbet with Nagad is straightforward. Log in to your account, go to the deposit page, and select Nagad. Send the payment to the designated Nagad number and submit the transaction reference on the site. Your wallet balance will be updated within a few minutes. The minimum deposit is ৳300.
tjbet currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer (from major banks including Dutch-Bangla Bank and BRAC Bank). The minimum deposit is ৳300 for each method. Mobile banking is the fastest option — bKash and Nagad are typically credited instantly.
tjbet does not charge any deposit fee on its end. However, bKash's own send money or payment charges may apply, as those are set by bKash itself. Check the bKash app for charge details before sending. If you send the correct amount, the full balance will be credited to your tjbet account with no deductions from our side.
Account & Login
On the login page, select the "Forgot password" option and enter your registered email or phone number. An OTP or reset link will be sent to you — use it to set a new password. If you run into trouble, contact us via live chat or at [email protected] and verify your identity to get assistance. For your security, do not share your password with anyone.
Yes, tjbet allows login from any device. When logging in from a new device for the first time, a verification step may appear — a code will be sent to your registered email or number. This is to protect your account. If the code is delayed, check your spam folder or let us know via live chat.
No, tjbet's policy allows only one account per person. If multiple accounts are detected under the same person, both accounts may be suspended and bonuses cancelled. Multiple family members may each open their own account using separate devices and personal details.
Entering the wrong password repeatedly may temporarily lock your account. Wait a while and try again, or reset your password. If the issue persists, contact us via live chat or at [email protected]. Have your registered mobile number or email ready — it will be needed to verify your identity.
Cricket Betting
tjbet offers a variety of cricket betting markets — match winner (who will win), toss winner, top run scorer, over/under (total runs higher or lower), team total runs, wicket-taking bowler, and more. For example, in a Bangladesh vs India match you can also bet on the runs scored during the powerplay.
Yes, tjbet offers in-play or live betting. You can place bets at updated odds after every ball, even after the match has started. Odds change quickly in live betting, so stay alert when making decisions. A fast internet connection will make the experience smoother.
If a match is abandoned or officially declared a no-result due to rain or any other reason, bets on that market are generally voided and the stake is refunded. However, if a result is determined via the Duckworth-Lewis method, bets are settled accordingly. Contact support for full details on the rules.
tjbet offers betting markets for BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket events. Go to the cricket section to see available matches and markets. Note that the availability of markets for specific events depends on the time and circumstances.
Lost bets are not directly refunded, but tjbet's VIP program offers weekly cashback. You can earn up to 0.3% at Bronze level, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond level. Moving to higher levels through more play increases your cashback rate.
How to Withdraw
Withdrawals at tjbet are generally processed within 30 minutes to 3 hours. Requests via bKash or Nagad are processed faster in most cases. Bank transfers may take a little longer. If the money hasn't arrived within the expected time, contact live chat with your reference number.
Yes, a "pending" status right after submitting a request is normal. During this time, details are being verified and processed. The status usually changes within 30 minutes to 3 hours. If it remains pending for more than 3 hours, contact us via live chat or email.
To withdraw your welcome bonus, you must meet the wagering requirement. For example: if you receive a ৳1,000 bonus on a ৳1,000 deposit, you need to wager 25 times that bonus amount — meaning ৳25,000 in bets — before the bonus funds become withdrawable. Wagering is calculated on the bonus amount only. Once the requirement is met, the winnings can be withdrawn normally.
The minimum withdrawal at tjbet is ৳500. If your wallet balance is below ৳500, you will not be able to submit a withdrawal request. This limit applies equally to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Yes, tjbet offers withdrawals 7 days a week, 24 hours a day. You can submit a request at night or on holidays, and processing is generally completed within 30 minutes to 3 hours. For bank transfers, it may take a little longer outside of banking hours.
Still have questions? We're ready to help
Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day. Reach us via live chat or email.
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